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(501) 776-5900 |
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Your electric meter is a precision instrument that measures the flow of electricity in units call kilowatt-hour (kWh). Electric meters are extremely accurate. Less that one-half of one percent of meters tested prove to be outside the acceptable error rate of plus or minus two percent. Your meter will be either digital or dial. Digital meters are read like the odometer of your car from left to right. The correct reading for the digital meter below is 381.
The correct reading for the odometer style meter below is 75594.
To read a dial meter, read each dial separately from the right to the left and record the numbers in the same order, right to left. Start with the dial on the far right and record for each dial the number that the pointer has just passed. The correct reading for the meter shown below would be 1262. When the dial is so near a number that it seems to point directly to it, look at the dial to the right. If the pointer on that dial has not passed zero, then you would record the lower number instead of the number the dial is near. If the pointer has passed zero, you would record the higher number.
Dan Smith, Meter Relay/SCADA Technician is preparing to test a meter to see if it is producing the corrrect reading for the customer. |
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How to read
your electric meter
If you feel your meter is not recording your electric use accurately,
please call your Benton Utilities Customer Service Department at (501)
776-5923. You will be
asked to pay a deposit and your meter will be tested. If testing shows the
meter’s accuracy is outside the acceptable error rate, your deposit will
be refunded and your electric bill adjusted up or down accordingly.
If your meter tests accurately (within the acceptable error rate), your
deposit will be forfeited and your bill adjusted accordingly.
