Water Management

(501) 776-5900

Benton Utilities Water Water Management Plan

The General Manager of Benton Utilities, or designated representative, shall keep the Mayor informed of the conditions of water supply, system usage, and reservoir levels.

When the General Manager of Benton Utilities deems it appropriate, using best professional judgment and considering weather conditions, weather forecasts, river flow conditions and water system operations, recommendations may be made to the Mayor for either initial implementation of the Water Management Plan or an acceleration to an appropriate phase in the plan.

The purpose of this Plan is to:

Keep water use within pumping capacity and delivery capability, based on the recommendations of the Benton Water System.
Define procedures to be used when the above criteria can not be met.
Familiarize citizens, businesses and industry with procedures which may be implemented when voluntary or mandatory water restrictions are required.

Summer Water Use Curtailment Plan

PHASE 1 – VOLUNTARY CONSERVATION

Implementation.
1. The Mayor appeals to the citizens to voluntarily practice water conservation measures.
Public and City Involvement.
1. Benton Water System customers are asked to voluntarily reduce water usage by practicing water conservation measures.
Termination.
1. Phase 1 shall remain in effect until conditions indicate a more restrictive Phase is necessary, or until rescinded by the Mayor.

PHASE 2 – VOLUNTARY DESIGNATED DAY SCHEDULE FOR OUTDOOR WATERING

Implementation.
1. Phase 2 may be implemented when the customer usage exceeds 10 million gallons per day for three consecutive days; or reservoir operational storage levels do not refill above the 50 percent full range.
  
  When the Utilities General Manager deems it appropriate, using best professional judgment, and considering weather conditions, weather forecasts, river flow conditions and water system operations, recommendations may be made to the Mayor for acceleration to an appropriate Phase in the Plan.

Public and City Involvement.
1. All measures implemented in Phase I shall continue with the following additions:
  1. Benton Water System customers shall be asked to voluntarily limit outdoor water use to a designated day schedule.
  2. Those properties having street addresses ending with an even number (0,2,4,6,8) may water on Wednesday, Friday, and Sunday; addresses ending with odd numbers (1,3,5,7,9,) may water Tuesday, Thursday and Saturday.
  3. Large apartment complexes, townhouse associations, homeowners associations, and businesses with more than one street address at the same location shall declare a designated day outdoor watering schedule for each street address and shall notify the Benton Water System of the declaration before beginning to water under Phase II.
  4. Washing of automobiles, trucks, trailers, boats, and other types of mobile equipment shall be permitted on the designated day schedule unless the health and safety of the public is contingent upon frequent cleaning (i.e., garbage trucks, vehicles transporting food perishables, sludge trucks and emergency vehicles.)
  5. The hydrant flushing maintenance program will be suspended. Hydrant flushing to enhance water quality will be done only as deemed necessary by the Utilities General Manager.
2. Termination.
  1. Phase 2 shall remain in effect until conditions indicate a more restrictive
    Phase if necessary, or until rescinded by the Mayor.

PHASE 3—MANDATORY DESIGNATED DAY SCHEDULE OUTDOOR WATERING

Implementation.
1. Phase 3 may be implemented when the customer usage exceeds 10 million gallons per day for five (5) consecutive days; or reservoir operational storage levels do not refill above 50 percent full range.
  
  When the Utilities General Manager deems it appropriate, using best professional judgment, and considering weather conditions, weather forecasts, river flow conditions and water system operations, recommendations may be made to the Mayor for acceleration to an appropriate Phase in the Plan.
Public and City Involvement.
1. All measures implemented in previous Phases shall continue, with the following additions:
  1. Customers shall be required to follow the designated day schedule according to address number.
  2. Sod, newly seeded lawns less than 30 days old for cool season grasses ( See Appendix “A,”7); and less than 45 days old for warm season grasses (See Appendix “A,” 8), including seeding for erosion control on disturbed sites, and mulched plantings may be watered every day. Sod, newly seeded lawns over 30 days old for cool season grasses; and over 45 days old for warm season grasses (including seeding for erosion control on disturbed sites), and mulched plantings shall be watered only on the designated day schedule. Receipts and proof of purchase/installation date shall be required in obtaining a permit for water.
  3. Customers, who have established lawns and install an underground irrigation system, may obtain a 10-day no-fee permit for watering.
  4. Commercial nurseries are exempt from Phase 3 watering restrictions but are requested to curtail all non-essential outdoor water use. Trees transplanted within the last three years may require approximately 10 gallons of water every seven to 10 days.
  5. Customers, who have water cooled air-conditioners or private wells, shall obtain a non-fee permit.
  6. Washing of automobiles, trucks, trailers, boats and other types of mobile equipment is limited to the designated day schedule, unless the “health and safety” (See Appendix “A,” 12), of the public is contingent upon frequent cleaning (i.e.,garbage truck, vehicles transporting food perishables, sludge trucks and emergency vehicles.)
  7. Commercial car washing facilities and commercial power washer businesses shall not be prohibited from operating, however, power washer businesses must comply with the designated day schedule.
    h. Replenishment of water used for the operation of public and private ornamental fountains and waterfalls greater than 20,000 gallon capacity is PROHIBITED.
  8. Watering of golf course tees shall be permitted only on the alternate designated day schedule (See Appendix “A,” 9). Watering of golf course fairways shall be permitted on Monday only, using the “dormancy hydration plan” (see Appendix “A,”2).Ball field watering (See Appendix “A,” 5) is permitted every day.
  9. Washing of sidewalks, driveways and other paved areas is PROHIBITED unless necessary to prevent imminent danger to “health or safety (See Appendix “A,” 12).
  10. Refilling or adding of water to private and/or public swimming pools and/or wading pools is PROHIBITED except between the hours of midnight to 6 a.m. daily. The drainage of private swimming pools is PROHIBITED except for an end of season closure or emergency maintenance. The provision shall apply to all consumptive recreational water uses unless specifically exempted. An exemption is allowed for wading pools for small children or utilized to keep pets cool.
  11. The decision to fill city swimming pools shall be approved by the Mayor. If approved, filling will be completed as quickly and reasonably and safely as possible. If it becomes necessary to drain off some or all of the water in a city swimming pool, the decision to do so shall be made by the Mayor and / or the director of Parks and Recreation. The decision to refill the pool shall be made by the Mayor, and refilling will be completed as quickly and reasonably and safely as possible.
  12. Private contractor jet flushing of sanitary sewers shall be limited to usage of 6,000 gallons of potable water per day; storm sewer flushing, or street sweeping of existing streets, or street sweeping of newly constructed streets shall be limited to usage of 6,000 gallons of potable water per day each. (See Appendix “A.” 13—Rules for City operations).
  13. Upon written request, the Utilities General Manager may allow Monday watering in-lieu-of weekend watering. This option provides Monday watering only where weekend watering would be a hardship and when the site is unattended on weekends.
2. Termination.
  1. Phase 3 shall remain in effect until conditions indicate a more restrictive Phase is necessary, or until rescinded by the Mayor.

PHASE 4 – WATER RESTRICTION WARNING

Implementation.
1. Phase 4 may be implemented when the customer usage exceeds 11 million gallons
  per day for five (5) consecutive days ; or reservoir operational storage levels do not refill above 25 percent from day to day for five (5) consecutive days. (See Appendix “A,” 1).
  
  When the Director of Public Works and Utilities deems it appropriate, using best professional judgment and considering weather conditions, weather forecasts, river flow conditions and water system operations, recommendations may be made to the Mayor for acceleration to an appropriate Phase in the Plan.
Public and City Involvement.
1. All measures implemented in previous phases shall continue to be implemented ,
  with the following additions:
  1. A VOLUNTARY 25 percent curtailment of all residential indoor usage shall be implemented.
  2. Laying new sod, seed, or mulched plantings shall be as outlined in Appendix “A,” 15. An exception may be allowed at the discretion of the Director of Public Works and Utilities on disturbed sites where seeding is needed to prevent soil erosion and a permit is obtained based on receipt and proof of purchase/installation.
  3. Washing of automobiles, trucks, trailers, boats and other types of mobile equipment shall be limited to commercial car washing facilities, unless the “health and safety” (See Appendix “A,” 14) of the public is contingent upon frequent cleaning (i.e., garbage trucks, vehicles food perishables, sludge trucks, and emergency vehicles.)
  4. Use of water from fire hydrants shall be limited to fire fighting and water quality control activities.
  5. Private contractors jet flushing of sanitary sewers shall be limited to usage of 3,000 gallons of potable water per day, storm sewer flushing, or street sweeping of existing streets, or street of newly-constructed streets shall be limited to usage of 3,000 gallons of potable water per day each. (See Appendix “A,” 17 – Rules for City operations.)
  6. Operation of public ornamental fountains shall be discontinued.
  7. Benton Water System shall notify major industrial/commercial/institutional water users that if the situation should continue to deteriorate, additional voluntary and/or mandatory curtailments and shutdowns may become necessary.
  8. Appropriate contracts on the “Emergency Water Resources List” shall be put on ALERT status. They shall be informed of the City’s possible need for outside sources of water augmentation in the near future.
  9. Other measures may be implemented at the discretion of the Mayor.
  10. Upon written request, the Utilities General Manager may allow Monday watering in-lieu-of weekend watering. This option provides Monday watering only where weekend watering would be a hardship and when the site is unattended on weekends.
2. Termination.
  1. Phase 4 shall remain in effect until conditions indicate a more restrictive Phase is
    necessary, or until rescinded by the Mayor.

WATER SUPPLY RESTRICTION PLAN

LEVEL 1 – WATER USE RESTRICTION ALERT

Implementation.
1. Level 1 may be implemented when system usage exceeds the ability to supply or reservoirs do not refill above 25 percent full overnight; or a major transmission/distribution link is disrupted; or a system failure occurs which causes a loss of capability to provide adequate services.

This Level shall be implemented in emergency situations to sustain life and maintain the health of the community.

Public and City Involvement.
1. All measures implemented in previous phases shall continue with the following additions:
  1. THE USE OF WATER SHALL BE LIMITED TO INDOOR USAGE ONLY UNLESS SPECIFICALLY OUTLINED IN PHASE 4.
  2. REQUEST A VOLUNTARY 25 percent curtailment of residential/industrial/commercial/institutional usage.
  3. A MANDATORY shutdown of all commercial car washers shall be implemented.
  4. Washing of vehicles such as a garbage trucks, vehicles transporting food and perishables, emergency, and sludge vehicles shall be permitted only between the hours of midnight and 6 a.m.
  5. Eating and drinking establishments shall serve water to customers upon request only.
  6. Retailers, suppliers, and manufacturers on the “Emergency Water Resources List” will be contacted to provide increased supplies of bottled water, non-alcoholic beverages, and disposable place settings for supply through normal market outlets.
  7. Other measures may be implemented at the discretion of the Mayor.
Termination.
1. Level 1 shall remain in effect until conditions indicate a more restrictive Level is necessary, or until rescinded by the Mayor.

LEVEL 2 – WATER USE RESTRICTION EMERGENCY

Implementation.
1. Level 2 shall be implemented when circumstances exist that cause the system supply to fall below the average winter day usage (i.e., approximately 6 million gallons per day.) All actions will focus on preserving “lifeline” (See Appendix “A,” 14) indoor water use and fire reserves in the reservoirs.
Public and City Involvement.
1. All measures implemented in previous Phases/Levels shall continue, with the following additions:
  1. A MANDATORY 25 percent curtailment in all industrial/ commercial/ institutional usage shall be implemented (See Appendix “A,” 4).
  2. A MANDATORY 50 percent curtailment of all residential indoor usage shall be implemented. The Citizen Information Center, working with Saline County Health Department shall provide citizens with specific information via local and area media for meeting mandatory water curtailment actions (See Appendix “A,” 4).
  3. Golf course watering which utilizes the Benton Water System sources may be PROHIBITED.
  4. All air-conditioning utilizing Benton Water System sources are PROHIBITED.
  5. All restaurants and institutional users shall begin using non-washable disposable table settings.
  6. If water used for drinking purposes is disrupted, Benton Water Utilities may arrange for the trucking of drinking water from surrounding areas using sources on the “Emergency Water Resource List.” This emergency drinking water may be distributed to the public from the city park locations to be determined as appropriate to the situation.
  7. Arkansas National Guard and United States Army Resources will be contacted and assistance sought to provide support should either the above actions prove inadequate or the situation continues to deteriorate.
  8. Other measures may be implemented at the discretion of the Benton Utilities General Manager.
Termination.
1. Level 2 shall remain in effect until rescinded by the Mayor

LEVEL 3 – WATER USE RESTRICTION EMERGENCY

Implementation.
1. Level 3 shall be implemented when system usage has depleted lifeline indoor water use and fire reserves in the reservoirs, and/or water quality in the distribution system poses a threat to the health and safety of users.
Public and City Involvement.
1. All measures implemented in previous Phases/Levels shall continue, with the following additions:
  1. A MANDATORY 50 percent curtailment in all industrial/commercial/institutional usage shall be implemented (See Appendix “A,” 4).
  2. The Mayor, utilizing emergency powers, shall implement specific MANDATORY industrial/commercial/institutional/residential shutdowns if necessary based on recommendations from Benton Water System.
  3. The resources of the Arkansas National Guard and the United States Army will be requested to provide support to the community in the area of water purification, storage and transport, based on exhaustion of local/regional resources and the continued threat to human life and health.
  4. Other measures may be implemented at the discretion of the Mayor.
Termination.
1. Level 3 shall remain in effect until rescinded by the Mayor.

ENFORCEMENT

Enforcement of these guidelines shall be at the discretion of the Mayor and in accordance with:

APPENDIX A

Reservoir operational storage is the level of water between overflow elevation and the 20 percent level elevation.
Dormancy hydration plan – A term used to describe all plant material in a state of minimal metabolic activity with temporary cessation of growth. For most popular turf types this is 1/4 – inch to 3/4-inch of water per week depending on weather conditions. Watering needs for ornamental shrubs vary from 1 gallon per week to 5 gallons per week. Both should be applied in or at two different periods during a week timeframe.
Enforcement Guidelines
1. LMC Section 17.26.010 – Emergency Restrictions. The mayor of the city is authorized and empowered to declare the existence of any emergency relating to the available water supply of the Benton Water System and to impose restrictions on the use of water during such emergency. Whenever the mayor shall determine that the remaining available water supply is critically low, from whatever cause, the mayor may declare the existence of an emergency and impose reasonable restrictions on the use of such water. It shall be unlawful for any person to fail to observe any such restriction so imposed by the mayor provided public announcement of such restriction has been made.
2. LMC Section 17.26.030—Turning Off Water For Failure To Observe Restrictions. The Benton Water System may turn off the water supplied to the premises of any person who, after having been notified of the imposition of such emergency restrictions on the use of water, disregards such restrictions, and such water supply of water shall not again be turned on until the cost for turning the water on has been paid to the Benton Water System.
3. LMC Section 1.24.010 – Penalty for Violations. Any person upon whom a duty is placed by the provisions of this code who shall fail, neglect, or refuse to perform such duty or who shall violate any of the provision of this code for which a penalty is not otherwise specifically provided shall be deemed guilty of a misdemeanor, and upon conviction thereof shall be punished by imprisonment in the county jail for a period not to exceed six months, or by a fine of not to exceed $500.00, recoverable with costs, or both. Each day that a violation of this code continues shall constitute a separate and distinct offense and shall be punishable as such.
Mandatory Curtailment of Water Use – Residential and Industrial/Commercial. A 25 percent or 50 percent curtailment of water use can be determined by reviewing your billing cycle usage. This can be obtained from your water bills or contacting the Utilities Water Business Office.
City of Benton ball fields constructed with agri-lime will require minimal daily watering to provide adequate hydration of material for player safety. It is necessary to water the clay infield portions of the playing fields daily to keep them soft, safe, and playable at any level of baseball. This is especially true in the case of professional baseball. In times of water restrictions, Parks and Recreation will limit the use of water on the clay portions of the playing fields to baseball game days.
A signed receipt with statement from supplier that customer has purchased/installed enough seed for seeding the entire lawn at address, and square footage of seeded area.
Cool season grasses include Kentucky bluegrass, Fescue, etc. Consult nursery for additional classifications.
Warm season grasses include Buffalo Grass, Brome, Native Prairie, etc. Consult nursery for additional classifications.
Use golf course clubhouse address to determine designated day schedule. Sunken Gardens shall use the designated odd schedule.
The watering of newly planted street, and/or park trees on City property shall be permitted on a designated day schedule. Non-potable water from wastewater treatment shall be used by City personnel if available for such purposes.
The Code Enforcement Department will:
1. Require the customer to verify that they have a private well.
The Arkansas Department of Health and Human Services shall be the agency that determines matters of health and safety.
City jet flushing of sanitary sewers shall be limited to usage of 24,000 gallons of potable water per day; storm sewer flushing, or street sweeping of existing streets, or street sweeping of newly constructed streets shall be limited to usage of 6,000 gallons of potable water per day each.
Lifeline indoor water use shall be defined as water necessary for drinking, cooking, and sanitary facilities, as well as, water determined by the Arkansas Department of Health and Human Services necessary to maintain sanitary health conditions.
Note: Clarification of Subsection in Phase 4, Item 1b is as follows:
1. Seeding of cool season grass, with permit, may be allowed between August 15 and September 30.
2. Sodding, with permit, may be allowed from September 15 until ground freezes solid.
3. Daily watering, if necessary, will be permitted for 45 days.
City jet flushing of sanitary sewers shall be limited to usage of 12,000 gallons of potable water per day; storm sewer flushing, or street sweeping of existing streets, or street sweeping of newly constructed streets shall be limited to usage of 3,000 gallons of potable water per day each.
A signed, dated receipt from irrigation contractor verifying customer has purchased/installed a lawn irrigation system.

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